Our AODA PROCESSES

As a company, we believe that everyone deserves equal opportunities, and we strive to create an inclusive and accessible environment for all our customers, clients, and employees. We are fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA) and have all the necessary systems in place to ensure accessibility for everyone.

Our commitment to AODA compliance is reflected in our policies, practices, and procedures. We have developed an accessibility plan that outlines our strategies to remove barriers and improve accessibility for people with disabilities. We strive to understand the needs of people with disabilities, and we regularly review and update our policies to ensure they align with AODA standards.

We have taken steps to make our facilities, products, and services accessible to all. Further, our website is designed to be accessible to people with disabilities, and it meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We have also made our customer service accessible by providing alternative communication methods.

We are committed to continuing our efforts towards accessibility and inclusion, and we welcome feedback from our customers and clients to improve our accessibility initiatives further.

We offer the following accessibility options:

for visitors: accessible parking, accessible entrances, accessible washrooms, visitor & safety instructions in various formats. 

for employees: as above and visual and audio safety features on machines and tow motors, training in requested formats.   

All information online or offline is available in requested format upon request and will be provided in a timely fashion.